New course completion record!

Our congratulations to Carmel Green, who received a Certificate of Speedy Work for the fastest ever completion of the Cert III in Tourism theory component! Carmel also completed the practical component of the course earlier in August.

Management Contracts Secured for BIG4 Batemans Bay Beach Resort and Eurobodalla Camp Grounds

PRO was recently successful in the tendering process for three campgrounds located within the Eurobodalla Region (North Head, Dalmeny and Mystery Bay) as well as BIG4 Batemans Bay Beach Resort. PRO hopes to foster with guests an environmental understanding and appreciation of the outstanding natural beauty at each of these locations.

The camp grounds at Moruya North Head and Mystery Bay are primitive and two of the very few remaining natural camping sites on the NSW south coast. The Mystery Bay camp ground, which looks over the beach and is surrounded by National Park, is arguably one of the state’s best natural camping spots. The North Head camp ground sits on the Moruya River to the south of Bengello/South Broulee beach and is conveniently located near Moruya Airport.

Dalmeny camping ground has stunning views over the ocean, powered and unpowered sites, modern amenities and is conveniently located next to the local shops.

P.R.O. Becomes A Registered Training Organisation

Darren, Joan and Natalie have been amazingly busy over the past few months preparing paperwork and resources to attend an Initial Registration Audit to become a Registered Training Organisation (RTO).

Darren, Joan and Natalie have been amazingly busy over the past few months preparing paperwork and resources to attend an Initial Registration Audit to become a Registered Training Organisation (RTO).

This first nerve wrecking Audit was held in January. With some rectifications needed, we finally received word in mid April that we passed our Audit and are now our very own RTO! This is quite an amazing feat for a small company and reflects the integrity and quality of the training PRO has always delivered.

Being our own RTO means a lot more paperwork to comply with all the Government Standards for registration, but it also means we are now a wholistic training organisation. We deliver training and we also now issue all Certificates and Statements of Attainment. With no third parties involved  our trainees will benefit from the continuity of the high standard of service provided by PRO – from training to certification – a “win-win” situation for all concerned! Watch this space for further updates as we gather momentum and consolidate our future training plans and direction.

Training Park Course Graduates Happily Working

Vonny ‘graduated’ from PRO’s May 2013 course and Tracey in June 2013. Both Vonny and Tracey completed their full Certificate III in Tourism and thoroughly enjoyed their time working through the training course with PRO – with the great result of both gaining employment in the industry!

Emily turned 21 in our February course of 2013.  As Emily turned 21, another participant in the same course – Wendy – turned 60 ….. so we do have a great range of ages in our trainees! Emily has been happily working away at the BIG4 Bateman’s Bay Beach Resort, southern NSW coast since mid 2013.

Why not contact Natalie or Darren for further particulars on our training park courses? PRO also offers ‘short courses’ in RMS as well as the full Certificate III in Tourism/Holiday Parks and Resorts which includes two weeks practical experience at a working holiday park.  The “full” certificate involves on-line theory and practical time.  A ‘practical only’ component is also available for those not wanting to be tied down with theory.

We can’t wait to answer any of your queries!

2014 Training Course Dates Set


….. but still available, are further opportunities to gain ‘hands-on’ practical experience of working in a caravan park with PRO’s training courses plus short courses in operational activities.

Our next short course will be a two day “Introduction to RMS” to be held at the BIG4 Toowoomba Garden City Holiday Park, Toowoomba on the weekend of 22nd and 23rd February.  Two days full of reservations to be made, with check-ins/outs, client searches and booking chart navigation all being covered.  A discounted rate is available for couples wishing to attend.

The two days are jam packed with material on not only how to use RMS but also general park operational information, employment prospects etc.

We also have dates for RMS courses set for 1st and 2nd March – venue to be confirmed; 10th and 11th May – Toowoomba and 14th and 15th June – venue to be confirmed.

From March 17th – March 30th, PRO will be holding the next “practical” course in gaining hands-on experience of working in a caravan park.  The two-week’s onsite learning is both theoretical and hands-on, including management, operations, office and reception including a lot of time spent on RMS, customer service, cleaning and industry based information and legislation, even backing and parking of a van.  All experience that prospective employers are looking for.  This will be held at the 5 Star BIG4 Batemans Bay Beach Resort, south coast of NSW.  To gain a full Certificate III in Tourism, on-line theory is also required via an e-Learning system.

Please contact to find out further details on the short course of RMS or for costs of completion of the full Certificate III in Tourism or attending the “practical” component only.


Happy Graduates from September RMS Course!