About BelgraviaPRO
Our History
BelgraviaPRO was launched in February 2018, as a joint venture between Belgravia Health and Leisure Group and Parks and Resorts Operational (PRO) Management.
PRO Management started in 2007 a specialist in tourist park management, with a portfolio of past and present clients ranging from remote campgrounds in Cape York Peninsula, to premier holiday parks in Queensland, New South Wales, Victoria, South Australia, Western Australia and the Northern Territory.
Belgravia Health and Leisure Group was formed in 1990, managing aquatic, sports, golf and recreation facilities under its trading name, Belgravia Leisure. Today, Belgravia Leisure manages over 120 facilities on behalf of over 70 local and state governments and private businesses. Belgravia Heath and Leisure Group also owns Belgravia Health, encompassing Genesis Fitness Clubs, Coaching Zone and Ninja Parc.
Our Mission
Our Mission is to provide, within a positive working environment, superior management services for your business. By meeting and continually striving to exceed our clients’ expectations, we will produce the results needed to satisfy and continue your company growth.
Karen Golden
General Manager Tourism and WellnessOur Vision
Our Vision is to be a leading client-focused business. We aim to best understand and satisfy the service and management needs of holiday parks and tourism businesses Australia wide. Being the premier management company does not mean being the biggest, but to BelgraviaPRO it means being the best in terms of client focus, customer service and the skills of our employees.
Our Values
Our values are CLEAR:
C – Customer focused. The customer is at the centre of everything we do.
L – Leadership. Our passionate people are our greatest asset. We lead by example, displaying our integrity at all times.
E – Excellence. We strive for excellence in our service delivery.
A – Accountability. When we make a promise, we keep it.
R – We accept responsibility in delivering results for our clients and customers.